When purchasing electronic products, sometimes you will find that the products are labeled as both authorized dealer goods and parallel imports, besides price differences, the biggest difference is that authorized dealer goods offers official warranty. Therefore, many people prefer to pay a bit more to buy authorized dealer goods. However, not all of them come with a warranty. To avoid being “caught off guard” unknowingly, please pay attention to the following information.
How to Choose Genuine 「authorized dealer goods」: Look for Anti-Counterfeit Stickers
Basically, all authorized dealer goods products must be confirmed by the agent (or authorized dealer) for product quality and identity (IMEI code) before being delivered to authorized retailers. Products from unauthorized dealers, due to lack of confirmation from agents, may lose warranty coverage. To identify genuine authorized dealer goods, each brand has its own method. For example, Samsung phones, tablets, and computers come with an anti-counterfeit sticker from Synergy, an authorized dealer in Hong Kong, on the product packaging box. So when buying, remember to check if the product has the anti-counterfeit sticker for extra protection and peace of mind!
Step 3 to Choose Genuine authorized dealer goods: Verify the IMEI Code
After seeing the anti-counterfeit sticker, you can log in to https:/shkad.com.hk/ and enter the 15-digit IMEI code of the product to confirm if it has a manufacturer’s warranty, making the purchase risk-free! Of course, no matter where you buy the product, after obtaining genuine 「authorized dealer goods」, remember to keep the original purchase receipt to enjoy the Samsung factory warranty.
Identify Genuine Samsung authorized dealer goods
Where to buy for peace of mind? Besides checking for the “anti-counterfeit sticker” as shown, you can also consult the list of authorized Samsung retailers from Samsung’s agents, or directly call Samsung customer service hotline 3698 4698 for inquiries.
